The SEE Policy Booklet on Service Design for the Private and Public Sectors in now available online.
Th Booklet seeks to answer some fundamental questions public officials may have about service design:
- What is service design?
- What are the benefits of a service design approach?
- Why engage in service design now?
- How does service design compare to other innovation methods?
- What are service design methods and tools?
The SEE partners present case studies of service design in the private and public sectors to illustrate service design processes in practice.
Read the full booklet at: http://www.seeplatform.eu/docs/SEE%20Platform%20policy%20booklet%207.pdf